How can we
help?
Search the BrainBite help center or pick a topic below.
All
Getting started
The app
Bills and plans
Account and kid pages
Privacy and safety
Fixing problems
General
7 questions
What is BrainBite?
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Who is BrainBite for?
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How does BrainBite help my kid learn?
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Can I try BrainBite?
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Does it match school?
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How often should my kid use BrainBite?
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How do you know BrainBite works?
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Platform Questions
6 questions
How can I track my kid's progress?
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What makes BrainBite different from other learning apps?
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How can my kid get extra help?
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What happens when my kid hits a goal?
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Do kids have their own accounts?
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How do I set a goal?
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Payment Questions
15 questions
How does the trial work?
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How can I sign my kid up for BrainBite?
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How much does BrainBite cost?
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Can I change my mind after I join?
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Can I give BrainBite as a gift?
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I have a code. How do I use it?
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I live outside the country. Can I still use BrainBite?
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How can I change my plan?
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I want to add another kid. How?
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When does my plan end?
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How can I get a deal to keep going?
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Can I put my plan on pause?
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I do not want to renew. What do I do?
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Why is my plan still on?
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How do I stop BrainBite?
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Account Questions
7 questions
How do I sign in?
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How do I sign out?
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I lost my password. What now?
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I forgot my email. What should I do?
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I cannot sign in. What now?
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How do I change my kid's page?
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How do I change my password?
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Email Questions
3 questions
What emails will I get?
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How can I change how often I get emails?
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What is in the weekly note?
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Privacy Questions
7 questions
What is BrainBite's cookie policy?
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How does BrainBite keep my data safe?
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How does BrainBite handle kid data?
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How long does BrainBite keep my data?
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How do I stop the BrainBite emails?
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How do I stop you from using my data for news emails?
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How can I delete my data?
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Technical Questions
3 questions
What devices work with BrainBite?
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Which browser is best for BrainBite?
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Do I need internet to use BrainBite?
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Partnering with BrainBite
4 questions
I run a charity and want to work with you. How does it work?
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How can charities use BrainBite?
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What does it cost for charities?
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I do research and want to use BrainBite in my study. How?
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BrainBite Features
11 questions
Story based learning
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One on one buddy chats
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Pick your path stories
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Your own word list
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Lessons that fit your kid
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Little learning games
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Mini courses
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A buddy just for your kid
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Notes from Professor BrainBite
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Made for ADHD and dyslexia too
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Setting goals
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