Question 1

What is BrainBite?

Accepted Answer

BrainBite is a fun learning app. Your kid goes through topics at their own pace, inside a short story.

Question 2

Who is BrainBite for?

Accepted Answer

BrainBite is made for kids 6 to 13, with lessons for all levels.

Question 3

How does BrainBite help my kid learn?

Accepted Answer

BrainBite bends each lesson to your kid's level. Easy enough to stick with, tricky enough to grow.

Question 4

Can I try BrainBite?

Accepted Answer

Yes. You can try BrainBite during the free trial.

Question 5

Does it match school?

Accepted Answer

Yes. BrainBite covers the main school topics and a few extra fun ones too.

Question 6

How often should my kid use BrainBite?

Accepted Answer

10 to 15 minutes a day is plenty to see steady growth.

Question 7

How do you know BrainBite works?

Accepted Answer

We are testing the app and will share the results when they are ready.

Question 8

How can I track my kid's progress?

Accepted Answer

The parent page shows what your kid has done and which goals they have met.

Question 9

What makes BrainBite different from other learning apps?

Accepted Answer

BrainBite bends each lesson to your kid's level and tracks how they are doing across subjects, all inside a story. An AI buddy is there for extra help.

Question 10

How can my kid get extra help?

Accepted Answer

The buddy gives help based on what your kid is working on.

Question 11

What happens when my kid hits a goal?

Accepted Answer

Every goal they finish gets a badge on the parent page.

Question 12

Do kids have their own accounts?

Accepted Answer

Yes. Every kid has their own page with their own goals and progress.

Question 13

How do I set a goal?

Accepted Answer

After you join a course, you can set a goal from the "Goals" button on your page.

Question 14

How does the trial work?

Accepted Answer

The 3 day trial gives you free use of the whole app, so you can see how BrainBite works.

Question 15

How can I sign my kid up for BrainBite?

Accepted Answer

Go to our site, make an account, and get your kid started.

Question 16

How much does BrainBite cost?

Accepted Answer

Price depends on the plan you pick. Check the current prices at [BrainBite pricing](https://checkout2.brainbite.ai).

Question 17

Can I change my mind after I join?

Accepted Answer

Yes. You have 14 days after you pay to stop. We will ask why so we can do better.

Question 18

Can I give BrainBite as a gift?

Accepted Answer

Yes. A BrainBite plan makes a great gift.

Question 19

I have a code. How do I use it?

Accepted Answer

Type the code at checkout. The price will drop for you.

Question 20

I live outside the country. Can I still use BrainBite?

Accepted Answer

BrainBite works all over the world, as long as you have internet.

Question 21

How can I change my plan?

Accepted Answer

Sign in and change your plan in the settings.

Question 22

I want to add another kid. How?

Accepted Answer

You can add another kid page from your account. Tell us if you get stuck.

Question 23

When does my plan end?

Accepted Answer

You can check the end date in your account.

Question 24

How can I get a deal to keep going?

Accepted Answer

Deals are for new plans or for plans that have just ended.

Question 25

Can I put my plan on pause?

Accepted Answer

Yes. Send us a note. We will look at it and pick a fair pause.

Question 26

I do not want to renew. What do I do?

Accepted Answer

Plans do not renew on their own. It will stop on its own.

Question 27

Why is my plan still on?

Accepted Answer

You may still have time left in the cancel window. Get in touch if you need help.

Question 28

How do I stop BrainBite?

Accepted Answer

Go to the settings in your account and follow the steps to stop your plan.

Question 29

How do I sign in?

Accepted Answer

Go to our site or app, type your details, and start.

Question 30

How do I sign out?

Accepted Answer

Click your face icon, then the icon in the top right to sign out.

Question 31

I lost my password. What now?

Accepted Answer

Click 'Forgot password' and follow the steps to set a new one.

Question 32

I forgot my email. What should I do?

Accepted Answer

Talk to our help team and we will sort it out.

Question 33

I cannot sign in. What now?

Accepted Answer

Check your details first. If it still does not work, our help team is ready.

Question 34

How do I change my kid's page?

Accepted Answer

You can change the page from your parent account.

Question 35

How do I change my password?

Accepted Answer

Go to settings and pick 'Change password.'

Question 36

What emails will I get?

Accepted Answer

Updates on your kid's progress, tips, fun facts, and a few news emails.

Question 37

How can I change how often I get emails?

Accepted Answer

In settings, pick how often you want emails.

Question 38

What is in the weekly note?

Accepted Answer

The weekly note shows how your kid did and which goals they met.

Question 39

What is BrainBite's cookie policy?

Accepted Answer

You can find it here: [Privacy](/privacy).

Question 40

How does BrainBite keep my data safe?

Accepted Answer

We use modern tools to lock down your data. Learn more here: [Privacy](/privacy).

Question 41

How does BrainBite handle kid data?

Accepted Answer

We take great care of all data and we follow the law. More here: [Privacy](/privacy).

Question 42

How long does BrainBite keep my data?

Accepted Answer

Only as long as you need it to use BrainBite.

Question 43

How do I stop the BrainBite emails?

Accepted Answer

Click 'unsubscribe' at the bottom of any email.

Question 44

How do I stop you from using my data for news emails?

Accepted Answer

Get in touch and we will switch it off right away.

Question 45

How can I delete my data?

Accepted Answer

Get in touch and we will remove your data.

Question 46

What devices work with BrainBite?

Accepted Answer

BrainBite works on most laptops, tablets, and phones.

Question 47

Which browser is best for BrainBite?

Accepted Answer

Chrome, Safari, or Firefox work best.

Question 48

Do I need internet to use BrainBite?

Accepted Answer

Yes. Most of the app needs internet.

Question 49

I run a charity and want to work with you. How does it work?

Accepted Answer

Get in touch and we can talk about how to team up.

Question 50

How can charities use BrainBite?

Accepted Answer

We make plans that fit charities. Get in touch and we will find the right one.

Question 51

What does it cost for charities?

Accepted Answer

Charities get special prices. Get in touch for more.

Question 52

I do research and want to use BrainBite in my study. How?

Accepted Answer

Research matters to us. Let us chat and see what we can do.

Question 53

Story based learning

Accepted Answer

Lessons feel like short stories, so new ideas come with a setting, not as dry tasks.

Question 54

One on one buddy chats

Accepted Answer

Your kid can ask the buddy questions and get help with what they are working on.

Question 55

Pick your path stories

Accepted Answer

Your kid makes choices in the story that change the path they take.

Question 56

Your own word list

Accepted Answer

New words your kid sees get saved to a list they can come back to.

Question 57

Lessons that fit your kid

Accepted Answer

Lessons match your kid's level, so it is hard enough but not too hard.

Question 58

Little learning games

Accepted Answer

Practice comes as short games, not boring tasks.

Question 59

Mini courses

Accepted Answer

Short courses that cover one topic in a few sessions.

Question 60

A buddy just for your kid

Accepted Answer

An AI buddy is there in every lesson to answer questions and give hints.

Question 61

Notes from Professor BrainBite

Accepted Answer

You get a regular note about your kid's work, growth, and what to help with.

Question 62

Made for ADHD and dyslexia too

Accepted Answer

BrainBite gives kids with ADHD or dyslexia extra help, so they can learn at their own pace and in their own way.

Question 63

Setting goals

Accepted Answer

Set clear goals with your kid. Watch the progress, stay close, and cheer each win. Learning feels good.

Questions, answered.

General

Platform Questions

Payment Questions

Account Questions

Email Questions

Privacy Questions

Technical Questions

Partnering with BrainBite

BrainBite Features